[posted on i6net] To create amazing services that provide significant value added you have to break barriers. Today’s example shows how you can connect two very different technology environments, a Flash application and a Telephony service. Have you ever think about it before? It’s something you can do thanks to our ultimate Xtras* Flash/RTMP server channel for VXI* over Asterisk. This RTMP channel is a small Flash server which can connect a phone number through VoiceXML to a Flash applet. For example, a user can call with his own phone to move a paddle using the keypad of a Pong video game coded in Flash. No specific telephony developments are required.

There’s hundred of business opportunities that could require to connect a Flash service and Telephony to get feedback from consumers.

Stauffer Technologies released Version 1.2 of its Microsoft Dynamics CRM integration add on for Switchvox. This version includes easy user setup and the ability to select screen pop ups from leads, accounts, contacts, or all.

The package allows you to work with Microsoft Dynamics CRM directly on Switchboard, also has click to call, and allows for easy addition of call records. "It took a bit of effort to get integration working smoothly, but our team has everything operating nicely now and is well tested, including at a 70 plus user installation. I am excited about us bringing this Switchvox Switchboard custom panel into reality!" said Kendall Stauffer, company president.