[posted on i6net.com] We are going to talk more about video capabilities of an IVVR based on VXI* and how important it is to get a platform interoperable with a large number of video channels and protocols. Today, video applications are becoming more and more significant for social medias and advanced communications services. It’s not only a new Technology Trend, video is a killer feature to build amazing services for businesses.
Today, there’s 6 major key factors to consider:
1.Users are demanding more multimedia interactions and realtime video
2.All new smartphones, tablets, netbooks, laptops,… are video-ready with front cams
3.Social medias are changing people’s and consumer behavior and expectations
4.Videocalls add new ways to sell, negotiate, support, promote, advice, hire…
5.IP Networks are ready for a Video Services Revolution within communications
6.Big Internet players like Apple, Facebook, Google, Microsoft are adding new video services